Help & FAQ

ShootSm.art is an AI photography coach. Tell it your camera, lens, and what you're shooting, and it gives you exact settings and plain-language advice — plus tools to match a look, fix a test shot, learn the fundamentals, and plan your gear.

You can read the glossary, settings guides, and problem fixes without signing in. To use the AI tools (coach, match, fix) and save anything, create a free account — no card required.

Yes. The free plan isn't a trial — it stays free. You get a generous daily allowance of coaching, photo matching, and shot fixes, plus the full glossary, settings guides, and basic calculators. Pro removes the limits and unlocks the power features.

A broad database of camera bodies and lenses across the major brands. Pick yours in any tool and the advice is tailored to your sensor size, focal lengths, and apertures.

Ask it anything about settings or technique for your gear and your scene, and it answers with specific recommendations. On Pro you can keep the conversation going with follow-up questions, and it can draw on your journal to match how you shoot.

Upload a reference photo and we analyze it, then tell you the settings and approach to get a similar result with your own gear.

Upload a JPEG straight from the camera. We read its EXIF — the settings you actually used — and tell you exactly what to change. Pair it with the Common Problems guides if you're not sure what went wrong.

Pre-built settings starting points for common shots (birds in flight, window-light portraits, sunset landscapes, and more), adapted to your gear. Pro members can save their own and build new ones from scratch.

Free: depth of field and a sun/golden-hour planner. Pro adds advanced calculators — ND filter exposure, astro (500-rule) shutter, flash distance, and time-lapse — all instant, no AI involved.

Unlimited coaching with follow-up conversation, unlimited match and fix, coaching that learns your style from your journal, every Pro recipe plus your own custom recipes, printable offline cheat sheets, advanced calculators, a gear inventory with one-click insurance PDF, the community library, a cloud photo journal with CSV export and bulk import, shot history, unlimited gear kits, and our most capable AI model on every request.

There's a monthly and an annual plan — the annual plan is discounted and comes with a free trial. See the Pricing page for current numbers.

Each AI tool (coach, match, fix) has its own daily allowance that resets every 24 hours. Pro removes the limits so you can work through a whole shoot or editing session without counting.

Any time. Switch between monthly and annual whenever you like, and cancel in one click — cancelling simply stops the subscription from renewing, so you keep Pro until the end of the period you already paid for and won't be billed again.

Go to Account → Billing. From there you can upgrade, change plans, update your card, or cancel through the secure billing portal.

Yes. Your journal and photos are yours and are never shared or made public unless you explicitly publish a cheat sheet or recipe to the community library. Coaching that uses your journal is opt-in.

When you store a photo in your journal we strip its embedded EXIF/GPS metadata, so location and camera-serial data aren't retained with the stored image.

Pro members can export their journal to CSV, and bulk-import notes and shots. Cheat sheets can be printed or saved as PNG.

The free journal keeps your notes and the EXIF you enter, but not the photo files. Cloud photo storage is a Pro feature.

Yes — it's a Progressive Web App. On phone or desktop, use your browser's “Install” or “Add to Home Screen” option to get an app icon and a full-screen experience.

Your saved cheat sheets are available offline once you've opened them, so you can pull up your settings in the field with no signal. AI tools need a connection.

Visit Account settings. Signing out also clears any locally cached content on that device.